Contact information

Contact Information Policy

Last Updated: 08/02/2024

Thank you for shopping at Eclipse UV. We value open communication with our customers and are here to provide you with assistance whenever you need it. Below, you'll find all the necessary information to get in touch with us.

Customer Service Hours:

Our customer service team is available to answer your questions and help resolve any issues from 9-5, Mon-Fri. We aim to respond to all inquiries within 24hrs during business hours.

Contact Methods:

• Email: For customer service inquiries, please email us at info@eclipseuv.com.au. For support with your orders, please email support@eclipseuv.com.au. We strive to respond to all emails within 24 hrs.

• Contact Form: You can also reach us by filling out the contact form on our website's "Contact Us" page. Please provide your name, email, and a brief message so we can assist you effectively.

Feedback and Suggestions:

We are always looking to improve our service and welcome your feedback and suggestions. Please feel free to reach out to us using any of the methods mentioned above.

Updates to This Policy:

Eclipse UV reserves the right to update this Contact Information Policy at any time. We encourage you to review this policy periodically to be informed of how we are committed to ensuring our communication with you is efficient and satisfactory.